If you are going to survive in this industry, you are going to have to learn to hear “no” for an answer!

Over the past 15 years I’ve traveled all over this country attempting to stamp the message of profitability into the lives of the wonderful people in this great industry.

Here are some design principles for hydronics that guide my thinking now.

Salesmen get paid commissions while technicians are paid by the hour.

Thirteen years ago Hot Rod and I went shopping for an accountant.

Contractors often ask me what’s the best method or use to invoice time and material work, extras or service/repair work.

Bob developed the plastic connection with an elastomeric ring that replaces the wax ring.

We shouldn’t overlook the opportunities to provide floor heating in select areas of houses with existing or planned hydronic systems.

There is a critical moment in every service and repair job where the technician must ask for payment.

Last month we addressed using piecework to maintain a profit-producing, “win-win” pace for each member of your crew.