BNP Media’s Plumbing Group is finally settling back in after a whirlwind of travel this past month. We’ve been racking up those frequent flier miles attending NKBA’s Kitchen & Bath Industry Show (KBIS), IMARK Plumbing, the AHR Expo and the WWETT show. While there was a ton to see at each event, for the purposes of this column, we’re going to focus on KBIS.

Every year on March 11, the international plumbing community comes together to celebrate World Plumbing Day. The day aims to spread awareness of the importance of plumbing and plumbers in protecting public health and improving access to clean water and sanitation facilities. 

Many U.S. businesses across a variety of sectors have experienced new challenges over the last year — this is particularly true for those in the mechanical, engineering, and plumbing (MEP) industries. In early 2022, the MEP sector saw labor shortages and supply chain disruptions lead to increased labor and material costs, while later in the year and early into 2023, businesses are experiencing slowing demand for building and renovation. Unsurprisingly, this dynamic has culminated in constantly fluctuating profit margins for many MEP business owners.

The ultimate goal when developing your home service company’s best practices for sales and lead generation is to become the only opportunity or alternative your customers see.

Jobs don’t have genders.
That’s the message Judaline Cassidy wants to get across. Cassidy, founder and chief vision officer of Tools & Tiaras and self-proclaimed feminist plumber, has more than 20 years’ of experience in the trades.

Employee retention is a critical key to contractor’s business success given historically low U.S. unemployment at 3.5%, and continued difficulty in filling plumbing and HVAC positions — with only one of four positions being filled.

You may be the best technical plumber in town, but you will earn poor reviews and bad word-of-mouth if you cannot communicate well. Here are nine simple steps you can take to improve your communication skills. Almost all of them are non-verbal.

In my January column, I began a series focused on chemical and non-chemical additives or technologies that I treat as “must consider” for plumbing engineers in their design practices to reduce the risk of legionella bacteria developing in the domestic water system.

Each week, the BNP Media Plumbing Group delivers five of the PHCP-PVF industry’s latest headlines in five minutes or less in its Plumbing Group Pipeline news recap.

Help, I’ve fallen and I can’t get up!
For older folks, that’s a serious consideration, and falls can break bones and cause lifelong debilitating injuries, while ice and snow present numerous dangers.