In this weekly feature, Plumbing Group Chief Editors Nicole Krawcke and Natalie Forster highlight the industry’s latest news stories.

The great resignation has exposed just how vulnerable service and trade industries can be when there’s a shortage of skilled workers. As competitors promise new opportunities to try and tempt your company’s best and most seasoned employees, retention is crucial.

Plumbing & Mechanical’s inaugural Top 20 young professionals to watch in the plumbing industry.

You are a dealer in hope when you give your customer a sense of optimism by anticipating their fear, tackling their needs while offering great value and meeting their concerns on their terms.

Plumbing & Mechanical’s inaugural Top 20 young professionals to watch in the plumbing industry.

There has been a lot of discussion and new guidance documentation about Legionella in building water systems and the implementation of water management programs (WMP) for ongoing operations. This has led to discussions about plumbing engineering best practices to allow the building water distribution system (BWDS) to operate efficiently and safely when the building is occupied.

The most expensive part of plumbing service is getting the phone to ring and the truck to the job. Once there, every additional dollar past breakeven helps cover the monthly overhead nut. Once this is covered, it falls straight to the bottom line. So, how can you maximize revenue? Here are nine ways to boost your average tickets.

Plumbing & Mechanical’s inaugural Top 20 young professionals to watch in the plumbing industry.

In this weekly feature, Plumbing Group Chief Editors Nicole Krawcke and Natalie Forster highlight the industry’s latest news stories.

According to a Gallup study, only one in three workers in the U.S. strongly agree that they received recognition or praise for doing good work in the past seven days. At any given company, it's not uncommon for employees to feel that their best efforts are routinely ignored.