Where's Your Money? Frank Blau Frank Blau April 30, 2001 Anyone in the service business without a c.o.d. policy ought to have his head examined.Read More
Who Pays The Price For The Going Rate?Frank Blau Frank Blau April 2, 2001 The "going rate" is not sound numbers crunching.Read More
What's Wrong With This Ad?Frank Blau Frank Blau February 27, 2001 Some businesses are better described as expensive hobbies.Read More
A Success Story For The AgesFrank Blau Frank Blau January 31, 2001 How do you become a multi-multi-multi-millionaire at age 31? Read on.Read More
Diagnostic Fees & Service AgreementsFrank Blau Frank Blau December 21, 2000 When priced and handled right, these extras become marketing tools.Read More
A Dear John Letter Frank Blau November 29, 2000 All I want for Christmas is some comparable compensation for the people of our industry.Read More
How To Track Service CallsFrank Blau Frank Blau October 31, 2000 Ideally, the decisions you make in your business should be based on empirical evidence.Read More
Thanks, But No Thanks (Frank Blau) Frank Blau September 28, 2000 The modern generation seems not so intent upon continuing the family legacy.Read More
Two-Tiered Service Calls (Frank Blau) Frank Blau August 25, 2000 People will pay more for priority service, even when they know other firms will do it cheaper.Read More
Money Can't Buy Us Love Frank Blau July 31, 2000 A bill is out there to provide tax credits for training apprentices. But why does that make them want to work for us, asks Frank Blau?Read More