Why Does Our Industry Resist Flat Rate Pricing? Frank Blau June 1, 2000 Fewer than 10 percent of the contractors charge a flat rate.Read More
Will You Work Yourself To Death? Frank Blau June 1, 2000 I’ve learned that upwards of 90 percent do not have profit sharing plans in place for retirement for themselves or their faithful associates.Read More
Just Sprinkle on Salesmanship Frank Blau June 1, 2000 Bio-Clean is one of the best add-on sales products available to service plumbing contractors.Read More
Where's Your Money? Frank Blau June 1, 2000 Anyone in the service business who doesn’t have a c.o.d. policy ought to have his head examined.Read More
"I Want A Breakdown" Revisited Frank Blau June 1, 2000 My November 1996 column, “I Want A Breakdown,” brought an unusual amount of response via mail, telephone and the Internet.Read More
What Can We Do To Attract And Keep Good People? Frank Blau May 31, 2000 Recruiting and keeping good employees, especially service techs, is the most difficult thing I know of in the PHC service business.Read More
Are You Prepared For An IRS Audit? Frank Blau May 31, 2000 One of the biggest fears of most business owners is being informed by the Internal Revenue Service that their income tax returns will be audited.Read More
Partnership Or Serfdom? Frank Blau May 31, 2000 Many PHC service contractors are receiving mail solicitations from a home warranty company trying to put together a contractor referral network.Read More
The Impact Of A Price Increase Frank Blau May 31, 2000 There are three fundamental ways to increase revenues and profits without incurring extra costs.Read More
A dear John letter Frank Blau May 31, 2000 A PHC contractor and dear friend shared with me the following letter, sent to him in October by one of his service technicians.Read More