Shay Lorette

How long have you been in the PHCP-PVF industry?

SL: For approximately 13 years, I've been involved in the plumbing industry. My journey began with eight years of experience in plumbing supplies, followed by an additional five years working in the trade.

What drew you into the industry?

SL: When I began my journey at The Home Depot, I joined the plumbing department. Through their training program and the guidance of retired journeymen, I gained a wealth of knowledge in residential service. What excited me were the problem-solving aspects and the mechanical reasoning involved in the trade, alongside its practical nature. This experience provided me with a solid foundation, preparing me to venture further into the plumbing industry.

What is the most rewarding aspect of working in the industry?

SL: Interacting with satisfied customers and resolving their issues is the most gratifying part of working in the plumbing industry. It's incredibly fulfilling to assist someone and receive their gratitude for the service provided.

What motivates you every day?

SL: Every day, my motivation stems from my faith in God and my interactions with people. I strongly believe in the principle of "sowing and reaping," where the positivity and generosity we put into people’s lives will eventually come back to us. Taking care of others is the core of my purpose and what truly matters to me.

What is one thing you wish more people knew/understood about the PHCP-PVF industry?

SL: I believe it's important for people to understand that the plumbing industry can actually be enjoyable! While it can certainly involve hard work and stress, there's also an element of excitement and fulfillment. As someone who works in the service side of plumbing, I personally appreciate the variety of tasks involved. I dislike repetitive work and find it more enjoyable to tackle diverse jobs at different locations. Additionally, collaborating with fellow plumbers forms friendships and bonds that make showing up to work that much more enjoyable!

What has been the proudest moment in your career so far?

SL: One of the proudest moments in my career that stands out to me is when I successfully installed my first set of PVC two-way cleanouts all by myself. This was my very first job, doing it all by myself with my own set of tools. I was so full of pride as I sliced open that building sewer and made the necessary repair. It was such a satisfying moment! The excitement and satisfaction I experienced at that moment was incredible!

What is one thing most people don’t know about you?

SL: A lesser-known fact about me is that I began my journey as a plumbing apprentice at the age of 32. I firmly believe that it's never too late to embark on a new path! Starting over in a career at that age presented its challenges, as I had to build from the bottom. However, I was fueled by determination and had a clear vision of the future that potentially awaited me. Despite the sacrifices along the way, I can confidently say that it was all worth it.