The fall means many things to many people, but for the plumbing and HVAC industries, it means the start of fall season tradeshows, including Plumbing-Heating-Cooling Contractors — National Association’s annual CONNECT trade show and conference.
The annual event has been reimagined with a new schedule this year. One thing that will not change, however, is the passing of the PHCC leadership torch from Joe Cornetta, co-owner of Elmont, New York-based Cornetta Bros, to Dan Callies, president of Oak Creek, Wisconsin-based Oak Creek Plumbing. Plumbing & Mechanical Chief Editor Nicole Krawcke had a chance to chat with Callies about taking over the national president gig, what he hopes to accomplish during his term and the many opportunities for PHCC members over the next year.
PM: Where’d you get your start in the industry?
DC: My journey in the plumbing industry began at a young age, inspired by my parents who started our family business in 1972. I spent my summers and weekends helping out in the field, learning the ropes from my father. After high school, I joined the family business full-time, beginning my plumbing apprenticeship. Over the years, I gained extensive hands-on experience, working on a wide range of projects, from residential installations to commercial systems. My involvement with PHCC started from a desire to contribute to the industry beyond my daily work, which grew into leadership roles within the organization.
PM: What are the top three items on PHCC’s national legislative/regulatory agenda?
DC:
- Responsible energy policy and implementation of the Inflation Reduction Act.
- Reinforcement of the registered apprenticeship system and workforce education programs.
- Impact of expiring tax provisions under the 2017 Tax Cuts and Jobs Act on the contractor community.
PM: Where do the greatest business opportunities lie for PHCC members over the next few years?
DC: In addition to indoor air quality, smart products, and technology, I see significant opportunities in water conservation and efficiency. With more areas experiencing water scarcity, the demand for innovative plumbing solutions that help conserve water will grow. The shift towards renewable energy and the electrification of heating systems, such as through heat pumps, presents a massive opportunity. PHCC and its Enhanced Service Groups (CCA, QSC, and UAC) can provide specific networking and education opportunities to help our members maximize these opportunities.
PM: What other areas of growth do you see for PHCC member companies?
DC: A key area of growth is adopting dynamic pricing strategies. With fluctuating costs and supply chain challenges, it’s important for our members to adjust pricing in real-time to reflect current market conditions. By leveraging technology and data, PHCC members can maintain profitability and better serve their customers. Another growth area lies in embracing sustainable practices and eco-friendly technologies, which benefit both the environment and business.
PM: What are the biggest challenges PHCC members are currently facing, and how will PHCC help overcome them?
DC: The biggest challenges include attracting and retaining qualified employees, rising costs, federal regulations, and keeping up with new technology. PHCC is committed to supporting our members through workforce development programs, promoting careers in our industry, developing apprenticeship programs, and advocating for policies that make it easier to bring new talent into the industry. We’re also focused on helping members manage rising costs and navigate the complexities of federal regulations.
PM: How do current economic trends affect the plumbing and HVAC industry? And what strategies is PHCC using to navigate economic uncertainties?
DC: The plumbing and HVAC industry is definitely impacted by current economic trends, such as rising costs, consumer spending trends, and supply issues. PHCC offers Business Intelligence resources to help our members navigate economic uncertainties, anticipate what’s ahead, and prepare for the future. We also provide education on relevant topics at CONNECT and other venues, helping PHCC members prepare for the future.
PM: What new skills are becoming essential for plumbers and HVAC techs due to emerging trends? And how is PHCC ensuring that its members stay updated with the latest industry developments?
DC: Mastering technology is crucial, especially with the integration of smart systems in homes and commercial buildings. Plumbers and HVAC techs need to be comfortable with advanced diagnostics, software, and AI tools that are now part of modern systems. PHCC is staying ahead of these trends by offering training and education through the PHCC Academy® and at our CONNECT events, ensuring our members are always at the cutting edge of the industry.
PM: How important are issues like workforce development and diversity for PHCC, and what is the organization doing to help its members succeed in these areas?
DC: Workforce development is absolutely critical. We’re facing a shortage of skilled workers, and it’s essential to bring more people into the trades. PHCC is actively working to create pathways into the industry for a diverse range of candidates. This year, the PHCC Educational Foundation created four new scholarships available to qualified Hispanic or Latino applicants. We’ve also consolidated our education and training resources under the PHCC Academy® to provide a contractor life cycle education model, and we’re working to ensure continued funding for programs that provide pathways to careers in plumbing and HVAC.
PM: What is the No. 1 thing you hope to accomplish in your time as president of PHCC?
DC: My primary goal is to enhance member engagement. I want to foster stronger relationships with our members by providing more value through networking opportunities, educational programs, and member-exclusive resources. I also aim to advocate for the industry and promote workforce development to address the skilled labor shortage. Ultimately, I want to leave PHCC stronger, with more resources and opportunities for our members than ever before.
PM: What are some of your hobbies outside of PHCC and work?
DC: Outside of my professional life, I enjoy traveling in our RV to different areas in the state and to Disney in Florida, staying at their campgrounds. I also play the drums for the Praise Band at my church, which is a meaningful and enjoyable activity for me. I am a meat and potatoes kind of person, so I love dining at steak joints. Family is very important to me, and I am fortunate to have my wife and business partner, Denise, and our wonderful children, Samantha and Joey.
PM: If you could go back in time and give yourself one piece of advice, what would it be?
DC: I would tell myself to always be open to learning and never stop seeking out new knowledge. The industry is always evolving, and staying curious and adaptable is key to long-term success.
