The 2001 Edition/Version 2.0 Water Coolers & Drinking Fountains CD Catalog includes sales rep and service information for locating the nearest sales rep or service agent by clicking on a map. In addition, the service section has a troubleshooting guide. Users can find the cooler or fountain they are looking for on their own, or by allowing the CD to assist in finding the right model. The CD makes available each product's NSF spec sheet and owner's manual.