QSC members ‘Ready to Grow’ at San Diego Power Meeting

The theme of the Quality Service Contractors’ Power Meeting XXXVIII, held March 14-16 in San Diego, was “Get Ready to Grow.” It was emphasized early on by speakers on the first full day of seminars: William C. Dunkelberg, chief economist for the National Federation of Independent Business, spoke on the economy; Marty Keller, CEO of Keller & Associates and former director of California’s Office of Small Business Advocate, discussed small-business opportunities in today’s business world; Chesley H. Erickson, CPA and partner at Huber, Erickson & Bowman, explained the tax ramifications of the new health-care law; and Evan Klein, president of Satrix Solutions, told contractors to focus their marketing efforts on their best and loyal customers.

QSC is a best-practices group of PHCC. The next Power Meeting will be held in Baltimore, July 18-20.

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Kelly Faloon was a former editor of Plumbing & Mechanical as well as the BNP Media Plumbing Group’s Integrated Content Development Specialist. She also was a former editor of the Radiant Comfort Guide the Radiant & Hydronics Report — both official publications of the Radiant Professionals Alliance — and twice-monthly Radiant & Hydronics eNews, an enewsletter for anyone interested in the world of heating with hot water.

Her editorial specialties included women in plumbing, recruiting for the trades, green construction techniques, water conservation, water treatment, hydronic heating, radiant heating and cooling, snow melt, solar thermal and geothermal.

After a 3½-year stint at sister publication Supply House Times, Faloon joined the PM staff in December 2001 as senior editor. She was named PM’s managing editor in 2006 and editor in 2013.

Previously, she spent nearly 10 years at CCH, a publishing firm specializing in business and tax law, where she wore many hats — proofreader, writer/editor for a daily tax publication, and Internal Revenue Code editor.

A native of Michigan’s northern Lower Peninsula, Faloon is a 1986 journalism graduate of Michigan State University.