Bosch is expanding its customer service offerings with E-Repair, which allows tool owners to use a customized repair submission and tracking system. Customers can submit a tool repair request, access a prepaid UPS shipping label to ship tools to a factory service center in their network and track its status.

“Under MaxVantagePRO, the repair cost is not to exceed approximately half of the tool’s replacement price so customers will never overpay for their repair,” said Randy Valenta, Bosch director of product service. “If we can’t repair it at the MaxVantage price, we’ll replace it with a Bosch factory reconditioned tool at the MaxVantage price.”

For more information, call 877/BOSCH-99 or visit www.boschtools.com/Service/Pages/eRepairForm.aspx.       

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