Checking in vs. snooping — Part 1 How much time is wasted in the office by personnel and staff in the field? Al Levi May 11, 2015 What is the right balance between checking in on staff and what amounts to spying on employees?Read More
SGI members learn from failure at fall expo Kelly Faloon November 26, 2014 One word was used often at Success Group International's Fall Expo, held Oct. 2-3 in Palm Desert, Calif. — failure.Read More
Rewrite your help-wanted ads to entice people to work for you Al Levi November 25, 2014 Rewrite your help-wanted ads to entice people to work for you.Read More
Why job descriptions don’t work I’m seeking to jump start the business by getting a 360° view of their companies. Al Levi September 24, 2014 Create flexible and consistent manuals to hold employees accountable.Read More
Create discipline steps for workplace infractions The black and white of rule-breaking. Al Levi July 29, 2014 Create steps of discipline for infractions other than lying, cheating and stealing. Read More
Training Service Technicians Paul Ridilla April 19, 2013 Maintaining effective human relations throughout your shop and service department creates an enviable reputation for attracting key employees, which naturally attracts new customers.Read More
PM's 2011 Best Contractor To Work For: My Plumber Heating and Cooling, Manassas, Va. Kelly Faloon January 1, 2012 Doing for others helps keep employees at this northern Virginia company productive.Read More