For the past 15 years, Steve Baker had a plan to start his own plumbing company. Last year, that dream was finally achieved with the opening of Gideon Plumbing in Duncan, British Columbia, Canada.

It’s no secret that MEP contractors deliver massive value on every project out there. In 2019 alone, MEP contractors generated 46.3% ($70 billion) of total revenue delivered by the ENR Top 600 Specialty Contractors.

After taking a year hiatus due to the COVID-19 pandemic, the 2022 AHR Expo will return in person Jan. 31 — Feb. 2 in Las Vegas. AHR Expo Show Manager Mark Stevens notes that this year’s event, in many ways, is more significant partly because of last year’s cancellation.

As business leaders, we often make assumptions about what our field service personnel know. In addition, they make their own assumptions about us. The result is they know less than we think, and think they know more than they do. Here are seven things your service plumbers should know about their profession.

You ever have one of those jobs where nuisance heating system lockouts drove you crazy?

In March 2010, a nine-month-old boy rolled off his sister’s bed in Jersey City, New Jersey, and got stuck between the bed and a cast-iron, steam radiator that was as hot as it’s supposed to be. The radiator delivered third-degree burns to the infant and left him with permanent scars.

If your office routine is anything like mine, you’re probably typing cryptic passwords into your desktop computer, laptop, smartphone or tablet throughout the day to access websites or cloud-based software that’s essential to your business.

A homeowner hires a heating contractor to upgrade his propane-fired cast-iron boiler to a mod/con boiler. The cast-iron boiler is only 15 years old and in good shape. 

 “Eric’s daily duties include facilitating weekly training sessions, observing and coaching field staff through site visits and ride-alongs, and supporting field staff with technical assistance.

What do logging and plumbing have in common? Jon Hatch for one. After a friend told him about a plumbing apprenticeship opening 15 years ago, Jon Hatch made the jump to the plumbing industry.