Plumbing & Mechanical Contractor

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We all know about pricing, right? Hopefully, we know the difference between markup and margin. We know how to calculate break even. Here are eight things you should know about the psychology of pricing.

Here are a few insights I'd like to share on how to lead our businesses with confidence, regardless of what's happening in the broader world.

Junkyards are one of those forgotten places we in the heating business must visit on occasion.

If you treat a customer well, they will recommend your services to three others. However, if you treat a customer poorly and make them feel cheated, they will spend a lot of time spreading negative feedback, especially on social media.

Plumb Works Inc. in Atlanta, led by Jerome Sabol, is celebrated for its excellent service and strong community ties, earning it the title of Plumbing & Mechanical’s 2024 Residential Contractor of the Year.

Every day and event was designed to help owners in the trades make connections, learn how to take their businesses to the next level, and harness emerging technologies in the industry.

Plumbing & Mechanical Chief Editor Nicole Krawcke chatted with Dan Callies about taking over the national president gig, what he hopes to accomplish during his term, and the many opportunities for PHCC members over the next year.

Contractors and technicians embrace AI to advance skill sets and grow businesses with solutions announced at ServiceTitan’s annual user conference.

Meet the 2024 PHCC Plumbing Apprenticeship and the 2024 PHCC HVAC Apprenticeship contestants.

Water scarcity and quality are widespread issues in the US. Embracing sustainability is crucial to the evolution of plumbing, with tried-and-true fixtures and new advances making a healthier, more water-efficient reality possible.