We were talking about early heating systems, Ara and I. I had questions and he had answers. When you want to know stuff about how things began, it pays to ask someone who has been dead for a while. Guys like that were there at the start and saw most of it for themselves.

Know where the separation line is ó donít get stuck paying higher fees.

Well-designed and properly installed hydronic radiant heating systems have earned a deserved reputation for superior comfort. Even so, many people hesitate on using these systems because they can’t just push a button on their thermostat to change the system from heating to cooling.

Are you one of those contractors who believes if you service a customer once and do a great job, he’ll remember you forever? I wish it was true. Instead, studies show 55% of the customers you lose leave you because you paid them no attention.

I stopped at the gas station the other day because one of my car’s tires looked a bit low. They charge us for air here on the Isle of Long. When I was a young man, it was free.

Every contractor understands the importance of having a strong, easily recognizable brand. Companies that develop exceptional brands outperform companies with a mediocre brand every day, regardless of their field.

Two simultaneous revelations right after the first of the year have magnified our predictions of industrial manufacturing and construction expansion, as the first quarter of 2014 gets off and running.

A little more than 25 years ago, I promised my wife an addition to our house. When we bought this house, we loved it. However, the master bedroom was nothing spectacular.

Before my brothers and I became enlightened about staffing (meaning we got our teeth kicked in so many times we eventually woke up), we used to rely on the tried-and-true method of hiring people using the “Mirror Test.”

One of the most misunderstood portions of the commercial heating system is the gas train. The gas train is a series of components that safely feed natural or propane gas into the burner.