Why are some plumbers winners, while others struggle? It is not the market, location of the company, the role of government, customers’ attitudes, the availability of manpower or any of the other excuses bandied about. Winning plumbers share a set of intangible traits that affect how they approach the world, how they see the world, and thus, how the world responds to them.

In last month’s column, I touched on air-to-water heat pumps because they are rapidly becoming very saleable to consumers. In some areas of the U.S., electric heating, cooling and production of DHW are no longer an option and fossil fuels have been outlawed.

Whether you’re bringing on new team members or looking to build a more cohesive group within your current team, the first box you need to check is whether or not you’ve clearly defined each role. This foundational step not only keeps everyone on the same page and working toward the same goals, it also makes your team easier to manage.

I began my career in the HVAC business in 1970 as a truck driver for an AC/refrigeration wholesaler. I stayed there just six weeks because my father — who worked for a manufacturers’ rep — told me there was an opening for a clerk at the rep. It paid $110 a week, which was $10 more than I was getting driving the truck. Plus, I’d get to work with him as my boss.

Although I’ve worked with hydronic heating for four decades and designed systems around just about every possible heat source, I would be hard-pressed to predict what might be available as hydronic heat sources 25 years from now. 

Does anybody else feel like 2022 just flew right by, or is it just me? It seems too early for Christmas decorations and music — just a few short weeks ago, Michigan was still having 70-degree weather! But ‘tis the season!

This past year has been an unprecedented year for the mergers and acquisitions (M&A) space, hitting $5 trillion in volume in 2021 through over 40,000 transactions. The number of transactions in the distribution and manufacturing space has caused owners to take a closer look at their options regarding selling and/or acquisition options.

The National Assessment for Educational Progress (NAEP) reported in what’s referred to as the "nation’s report card" in September 2022 that recent long-term reading and mathematics assessments during the COVID-19 pandemic showed that “average scores for age 9 students in 2022 declined five points in reading and seven points in mathematics compared to 2020.

A2L refrigerants are the latest refrigerants recognized by the U.S. Environmental Protection Agency and Significant New Alternatives Policy (SNAP) as substitutes in residential and light commercial air conditioning and heat pump systems.

Ninety percent of seniors would rather remain in their own homes than move to assisted living, according to AginginPlace.org. Given the costs of assisted living, aging-in-place makes financial sense as well. Yet, many homes are not ready, which presents an opportunity for plumbing contractors.