Recently I visited a plumbing wholesaler that operates a number of high-end showrooms. Like almost every merchandising wholesaler, this company has procedures to include plumbing contractors in the sale.
The most engrossing presentation I witnessed at last September's Network '05 joint ASA/PHCC convention in Orlando was a panel discussion sponsored by ASA's Industrial Piping Division.
Working with contractors who have put their companies into troubled waters, I've developed an analogy that helps them understand what has to happen now.
I'm one of the loyal readers of “Hydronic Controls” in PM. As a designer of heating systems for the F.W. Webb Co., I refer to Carol Fey's articles frequently, as well as columns by John Siegenthaler and Dan Holohan.