All you owe him or her is an opportunity, not a guaranteed job for life.

What follows is just a sampling of the wisdom to be found daily at Dan Holohan's HeatingHelp.com.

Hoping it won't happen to you is not enough.

Service techs get penalized by busybodies with too much time on their hands.

A last-minute phone call and Carol saves the day.

Moving out of our comfort zones and into areas where real change happens can lead to real success.

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Should plumbers have a college degree?

Big surprises await those who use high flow-resistant, low-mass hardware into a traditional header-type piping layout.

Carol has more fun in class with the Back Row Boys.