What is the most difficult conversation most of your front line team members have with your prospects and clients? Price. What is the number one objection your sales team shares with you regarding why they don’t close more of their opportunities? Price. What is the one psychological blocker that must be addressed before any sale can be made?

The days of folded paper maps and crank car windows are long gone. The cars of today practically drive themselves with features like park assist, lane detection and rearview cameras.

When our daughters were small, we would wake them before dawn on Thanksgiving morning and drive into Manhattan to watch the Macy’s Thanksgiving Day Parade from a spot on Central Park West, just across the street from The Dakota (the apartment building where John Lennon lived and died).

Because they generate heat intermittently, renewable energy heat sources such as solar thermal collectors and pellet boilers require thermal storage tanks. So do storage-based systems using off-peak electricity, or micro combined heat and power (MCHP) generation.

Honesty is such a lonely word (from the song, “Honesty” by Billy Joel). It never ceases to amaze me when folks we deal with are not honest.

A client called me awhile back because he wanted to know what my family did with the scrap metal from jobsites, and he wanted to know what the other companies I work with do on this matter too.

We know you’re practically living in your truck, constantly on the go, so, when are you supposed to do any research? Learn new skills? Grow your business? Take it to the road!

I’ve traveled quite a bit during my five-plus years with BNP Media — first covering the HVAC industry, and now plumbing.

All contractors start small, though no contractor needs to remain small. Sadly, when plumbers remain small, it is usually because they tell themselves one of the following nine lies.