Water-to-water heat pumps supplied from closed earth loops are ideal heat sources for low-temperature hydronic floor-heating systems.

Once you know your learning style, you can start to create real change within your company.

Do you ever question your belief results? (Perhaps you’ve never heard the term “belief results,” which could be because I just made it up — it just seems to best explain what I want to share with you in this column.)

Why we do what we do” is why I do what I do. My job is to “change behavior.

In my travels as editor of this magazine, I’ve listened in on numerous tradespeople at meetings and events lamenting how entitled the younger generation of workers are, and how they generally lack ambition and work ethic.

In 1970, when I started in the heating industry, there was a battle going on between the folks who believed in catching and controlling the air in a hydronic system by holding it inside a plain-steel compression tank, and those who thought it was best to catch the air and just get rid of it using automatic air vents and diaphragm-type compression tanks.

There will always be fringe markets for products that use renewable energy to provide marginal heating comfort. These markets survive because early adopters willingly sacrifice superior comfort as the perceived price for using renewable energy.

It’s déjà vu all over again” is a famous quote by the late, great Yogi Berra. I’ve lived this scenario, and I’m betting you have, too. I’m talking about callbacks — the woe of the contracting industry.

Focus on the process for achieving sustainable results — not just the results themselves.

It’s important to always be mentally present at every service call.