What’s up with customers these days? It’s like they want better value, quality products, efficient service and someone they can count on. Then, if they don’t find what they’re looking for, they’re on to someone who’s got what it takes.
Maintaining effective human relations throughout your shop and service department creates an enviable reputation for attracting key employees, which naturally attracts new customers.
This year appears on track for a significant mix of industrial construction projects, according to Industrial Info Re-sources, an informational news source that tracks the progress of major construction on a daily basis.
Many students would be happy getting their report cards every four years. Then again, maybe they wouldn’t if they received the across-the-board poor grades given to America’s infrastructure.
I am amazed by how many of my fellow contractors are in a constant state of complaining about their technicians: “I can’t get them to do this. They won’t do that. Why don’t they understand?
Steam systems have the reputation of being the “bad boy” of the industry and I believe it may be unfounded. Many contractors will suggest replacing the steam system with a new system but it may be fiscally unrealistic to do so.