Blue collar bias prevails, so the pay stinks, and that's why wackos find work in the industry.

Your employees are your most valuable asset, and you need to hear what they are thinking.

Lower arsenic levels aren't quite the answer the mainstream media think it is.

Our industry has too many contractors working at minimum wage levels - and yet too many consumers think we charge too much.

Send your Letter To The Editor to PMmag@enteract.com.

An economic slowdown means you'll need to do more than just talk about ideas if you are going ensure satisfactory results.

It's OK to operate as a one-man shop - just don't expect to sell the business.

How to light up your employees' (working) lives.

Employee empowerment and training makes for excellent customer service.

It may not be wise to dedicate yourself to a particular brand.