Two-way texting, when a customer can proactively text your business and receive a response or have an entire digital conversation, offers a way to bolster client communication and as a result, satisfaction.
A successful home service franchise offers sales and marketing systems similar to those employed by large companies. These systems can be easily implemented and replicated over and over again.
Kids have a way of dragging us old folks back in time. My grandson, Brendan put me back on the road, 40 years ago, when I was spending most of my time teaching tradespeople about the joys of steam and hot-water heating.
Last month, we began discussing the HVAC system installed at my church’s newly-constructed parsonage. In this month’s column, we’ll complete the picture.
The increase in population and the associated trash continues to increase the need for clean water. These problems are not going to improve until we decide to work for that progress.
As the world continues to search for solutions to reduce and eliminate carbon emissions, the plumbing industry suddenly finds itself at the forefront of change.