When I was learning to be a technician, it wasn’t my skills that would sabotage me; it was my fear and negative thinking.

The office romance rule book.

The power of great taglines for your plumbing company.

What’s your end game?

I was 25 years old and my dad’s instructions to me and to my older brothers were to have an estate plan done and make a will.

Rewrite your help-wanted ads to entice people to work for you.

How to build your staff the right way.

Create flexible and consistent manuals to hold employees accountable.