Am I wrong to have extinguished someone's entrepreneurial fire?

Meeting planners have a tough job, made all the tougher when they leave attendees grumbling.

Consumers are bombarded with literally thousands of marketing messages every day. It's hard to be heard above the din. So once in a while, it just might pay to do something that defies conventional wisdom. Here are some ideas.

And for those of you with dirty minds, there’s an 8th not-so-good reason.

The Internet has made customer care more important than ever.

A challenging year leads to some interesting observations.

Home hunting shows evidence of great progress in marketing this technology.

Excerpted from an address to the Georgia PHCC, May 7, 2002.

"Halsey Taylor has always been in the forefront of coolers and drinking fountains."

Service Nation Inc. is a new contractor business organization scheduled for launch in July. It will deliver a variety of marketing, administrative and other business tools over the Internet.