The new integration will empower franchise owners to maximize business performance, grow profitably, and deliver a superior customer experience.

Jon Shell, who has served as interim CEO since September 2023, will resume the role of chief financial officer.

As chief people officer for Neighborly, Kolar will be responsible for all aspects of the human resources function and drive strategies to optimize associate and business success. 

A successful home service franchise offers sales and marketing systems similar to those employed by large companies. These systems can be easily implemented and replicated over and over again.

All of the Neighborly associates and franchise owners around the world mourn his loss and extend heartfelt condolences to the Bidwell family, including his wife, children and grandchildren.

bluefrog Plumbing + Drain was awarded over 15 franchise agreements in 2022.

The COVID-19 pandemic has irrevocably changed the economic landscape of the entire world. Small businesses were among the hardest hit by government forced closures, labor shortages and rising inflation.