2013 QSC Power Meeting XXXVIII
March 14-16, 2013, San Diego
Photos by Kelly Faloon/Plumbing & Mechanical
William Dunkelberg, chief economist for the National Federation of Independent Business
William Dunkelberg, chief economist for the National Federation of Independent Business, spoke to Quality Service Contractor members March 15 in San Diego about the housing industry, the trade deficit and the slow economic growth for small businesses.
Marty Keller, CEO of Keller & Associates and former director of California's Office of Small Business Advocate
Marty Keller, CEO of Keller & Associates and former director of California’s Office of Small Business Advocate, discussed small-business opportunities in today’s business world with Quality Service Contractor members March 15 in San Diego, highlighting technological breakthroughs, the global financial system and the federal debt.
Chesley Erickson, CPA and partner at Huber, Erickson & Bowman
Chesley Erickson, CPA and partner at Huber, Erickson & Bowman, explained the tax ramifications of the new health-care law to QSC members March 15 in San Diego.
Evan Klein, president of Satrix Solutions
Evan Klein, president of Satrix Solutions, explains to QSC members March 15 in San Diego what the Net Promoter Score is and how to use it to focus marketing efforts on their best and most loyal customers.
Bryan Arzani, vice president of Results Group
Bryan Arzani, vice president of Results Group, explains to QSC members March 16 in San Diego what the Innermetrix ADVanced Insights Profile is and how to apply it within their businesses.
Jennifer Erickson, president of Results Group
Jennifer Erickson, president of Results Group, demonstrates to QSC members March 16 in San Diego how to ask the right questions to hire the right sales people.