February 2016 Issue | Plumbing and Mechanical

Back away from old heating equipment you don’t understand

The Age of Ignorance

February 16, 2016

On my lifelong journey toward understanding the peculiar ins and outs of older American heating systems, I’ve made some mistakes.

Eight email marketing mistakes

Mistakes are powerful lesson builders.

Adams Hudson

February 17, 2016

Avoid them and you can increase your response rates.

Five steps to effective follow up

It’s no secret that customer service is one of the most critical factors when it comes to creating differentiation between your own company and the never-ending sea of competition.

Kenny Chapman

February 17, 2016

Make your client feel like your Valentine.

Combustion analysis tips

Boilers and burners require a combustion analysis on a regular basis for proper operation.

Ray Wohlfarth

February 17, 2016

Ensure proper operation of your clients’ boilers.

Water quality and water conservation

The topic of water seems to be on many people’s minds.

Kelly Faloon

February 17, 2016

Focus is on infrastructure, quality and conservation.

Price quote do's and don'ts

What you need to know about keeping customers and keeping them happy.

Al Levi

February 16, 2016

How to make a customer for life.

Pellet boiler control strategies

The control logic for this system was based on a pellet boiler that operated under its own internal controller.

John Siegenthaler, P.E.

February 16, 2016

Outdoor reset can improve performance.

Copper in freefall as 2015 ends

In both oil and copper, the China purchasing power deflation played a major part in their price demise, but for different economic sector reasons.

Morris Beschloss

February 16, 2016

Consumers spent less in retail, more in cars and houses.

Plumbing contractors are natural leaders in water quality; drinking water, contaminated water, Water Quality Association, legionnella

Relieving customer water concerns

Water worries for consumer drinking water.

Kelly Faloon

February 11, 2016

Plumbing contractors with the right knowledge can fill a need for consumers concerned about the quality of their drinking water.

Webstone President Michael Reck died on December 24, 2015.

Webstone President Michael Reck passes away

Until a suitable replacement is appointed, Webstone will continue operation by its senior management team.

January 7, 2016

Webstone President Michael Reck died on December 24, 2015.

Obituary: Lawrence B. Dore, VP of marketing/sales at InSinkErator

February 25, 2016

He retired from InSinkErator in 1995 as vice president of marketing and sales.

ECR sold to Dutch firm BDR Thermea

Kelly Faloon

February 25, 2016

U.S. boiler manufacturer ECR International announced Dec. 23 that its shareholders have approved the sale of the company to BDR Thermea, a Dutch heating products group.

General Pipe Cleaners awarded manufacturers rep Ford Williams the Bob Gelman Lifetime Achievement award Jan. 20

Manufacturers rep Ford Williams receives Bob Gelman Lifetime Achievement Award

January 22, 2016

General Pipe Cleaners awarded manufacturers rep Ford Williams the Bob Gelman Lifetime Achievement award Jan. 20 during the International Builders Show in Las Vegas.

Greenlee sells interest in Rothenberger USA

February 25, 2016

The joint venture was established in 2004 as a 50/50 investment between Greenlee and Rothenberger AG, and specialized in plumbing tools for the North American market.

Michael Werner steps down as president/CEO of Danze and Gerber effective immediately.

Michael Werner steps down as president/CEO of Danze and Gerber Plumbing Fixtures

Michael Werner has stepped down from his role as president and CEO of Globe Union Group Inc., including its Gerber and Danze businesses, effective immediately.

January 15, 2016

Keith Yurko to assume leadership duties of bath and kitchen manufacturer Danze and Gerber.

Tool Tips: Raising equipment, radiator spud wrench, faucet cartridge removal

February 25, 2016

Raising commercial equipment, improvised radiator spud wrench, removal of faucet cartridge

28-story condominium building in Chicago; pipe relining, piping, water quality,commercial plumbing

Pipe restoration for water quality

High-rise pipe restoration.

Amanda Strouse

February 8, 2016

How epoxy-coated pipe-lining technology helps prevent water contamination issues.

Mansfield Plumbing; high-efficiency toilet flush engines; water conservation, high-effiency toilet

Testing high-efficiency toilets

Toilet technology in the 21st-century.

Nadia Askar

February 10, 2016

The tests and certifications behind high-efficiency toilets.

PHCC-National Association Executive Vice President Michael Copp; education, careers in the trades, Plumbing-Heating-Cooling Contractors Association

PM Profile: PHCC Executive Vice President Michael Copp

Copp sees opportunitiesfor PHCC to grow as it helps contractors to thrive.

Bob Miodonski

February 8, 2016

New executive vice president of the Plumbing-Heating-Cooling Contractors — National Association wants to crowdsource priorities for education, advocacy and programs.