Years ago, my friend, a noted industry specialist in heating and influential columnist in our trade, called me to complain that he had encountered a number of contractors who would call him up to seek his advice because they were in a bind.
Think back to your own business decisions. How many were costly and should have been better? You will naturally face many more critical decisions in the future. Some of them may be minor but many of them will determine your continued success and survival!
My friend, Jenni, was visiting from Scotland and had never been to Central Park, so I took her there for a long walk, a ride on the carousel and some wine at the boathouse. We sat outside.
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