I now find myself among the majority of Americans who have neither the time nor the talent to do jobs around the house.

Too many plumbing professionals put it off, until their customers are taken by a competitor who didn’t.

The skilled labor shortage will eventually come back to haunt again.

Another Vote For A WaterSense Plumbing Partner AwardI read Bob Miodonski’s November column (“Add A WaterSense Partner Award For Plumbing Professionals,” November 2009) and I concur. I am a current

Good employees always find ways to make you money.

Using pressurized thermal storage tanks to buffer wood-fired boilers.

Finding the right mix will improve your profit margin.

A written, posted chain of command can give you the freedom to enjoy life outside the business.

A plumbing contractor told me recently the recession has been good for his business. The downturn has forced him to operate more efficiently. He’s paying more attention to his numbers

Fire your old self and change the behaviors necessary to turn your business around.