Keeping these boneheaded predictions in mind, here is what I see in my crystal ball for the future.

Burning wood for home heating is a way of life rather than just a fuel choice.

Is it unethical to steal employees from other contractors?

Simple changes that you are committed to produce the best profit results.

We need a tough, but fair way to reward producers and encourage those who can do more.

You can’t adequately measure productivity without first considering specific conditions encountered on each jobsite.

Sometimes the weird things that happen in a plumbing system are hard to explain.

The December 1997 Hydronics Workshop column showed several ways of using diverter tees in hydronic systems.

In your case, gaining and keeping customer satisfaction on all service calls is the championship.

As long as I’m paying for your services, I’m the boss and you are my servant.