Plumbing & Mechanical Top Stories

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Chris Fresh, host of The Plumbing Sales Coach Podcast – The Fresh Approach, explains how a service-first culture builds trust, boosts technician confidence and ultimately leads to stronger business results.

Nominations are officially open for the 2026 Plumbing & Mechanical and Supply House Times Top 40 Under 40 Next Gen All-Star competition.

As utilities and building owners look for new energy storage solutions, hydronic thermal storage presents an efficient alternative to batteries in many applications.

A Massachusetts plumbing contractor replaced an aging indirect water heater with a larger system designed to accommodate future renovations and improve efficiency.

The Armbrust Plumbing team recently had a redesign of their fleet of 18 trucks, with the help of Lemon Seed Marketing. Featuring bright blue and green, partnered with an elegant navy blue, the real star of the truck is the knight. 

Emergency demand will always be part of plumbing and mechanical work. Systems fail. Weather intervenes. Customers need help quickly. But treating urgency as an emotional reflex rather than a validated signal creates inefficiencies that compound as organizations scale.  

Artificial intelligence won't fix broken workflows. It will simply expose them, says Powerhouse Consulting Group's Jenny Benbrook.

As companies begin evaluating budgets and planning for the future, many leaders focus on lead generation and brand awareness. While those initiatives are important, it is equally important to examine what happens after a prospect enters the sales funnel.

The latest numbers show that water heater shipments continued to soften in April, reflecting many of the same economic pressures affecting residential construction and remodeling activity. 

Industry leaders say Gen Z sees something previous generations may have overlooked: the trades offer purpose, opportunity and a chance to make a tangible impact every day.