Articles Tagged with ''business administration''

Legendary football coach Vince Lombardi used to start off his training camps by holding up a football and stating, “Gentlemen, this is a football.” 

We’ve all been taught that the most important things we can do in business are taking the best possible care of our customers and running the business operations as efficiently as possible, right? 

During the show, Power Selling Pros Head of Marketing Zac Garside listens to customer service calls and discusses how the CSR could have improved the experience.

The COVID-19 pandemic has irrevocably changed the economic landscape of the entire world. Small businesses were among the hardest hit by government forced closures, labor shortages and rising inflation.

Not too long ago, the plumbing industry relied strictly on analog processes. Every job was manual, from installation and repair to dispatch, invoicing and accounting. In 2022, the plumbing profession now runs on advanced technologies that range from thermal-imaging leak detection to smart water heaters and trenchless pipe repair.

The most universal characteristic of a plumbing company in 2022 is a dearth of job candidates. Do not complain about it. Do something. Here are 12 things you can try.

Where do you draw the line? That’s easy if you’re a one-person shop. Telephone rings; it’s 2:30 a.m. The clock face comes into focus as you reach for the phone.

“My faucet is dripping and the noise is keeping me awake. How soon can you be here?”(Seriously?)

You’ve certainly heard all the cliché statements around taking a “30,000-foot view” of the business or your department. How taking this view can help you see things you weren’t able to see “from the ground” when it comes to process, procedure and daily activities.

These upgrades come on the heels of The New Flat Rate’s Housecall Pro integration, which eliminated manual data entry while seamlessly passing information between the two apps with the click of a button.

The recent passage of the Infrastructure Investment and Jobs Act represents a tremendous opportunity to modernize the nation’s decaying infrastructure and bring long-outdated systems into the 21st century.