We’ve all heard the expression, “Keep your eyes on the prize.” Of course, we all know it means to stay focused on what’s really important in your business and life.
After being forced into a virtual event last year because of the COVID-19 pandemic, PHCC — National Association will host its annual PHCCCONNECT2021 conference in person later this month in Kansas City, Missouri.
Have you ever put off a conversation with a co-worker or an employee because you knew it was going to be awkward or difficult? Like giving negative feedback or overcoming workplace friction?
Of all the topics I’ve covered in my column, strategy is the one to which I keep coming back. Astute readers might be asking at this point, “Why?” Especially when we hear so often that “culture eats strategy for breakfast,” and other axioms that denigrate strategy. Why does Christoph keep on writing about this “outdated” topic more than others?
One of the toughest calls I receive as the owner of a public relations agency specializing in the home services industry is from a plumbing or mechanical business owner asking for my help after they find themselves, or their business, in the middle of a crisis.
Leadership is tricky in any industry. In my time serving as a leader for various service companies and as a leadership coach for countless more, I’ve learned a lot the hard way.