Each year, Ambassadors are invited to attend a two-day event at Oatey University, the company’s premier training center. This immersive experience, known as Ambassador Fest, offers hands-on training, in-depth product discussions, a tour of Oatey’s manufacturing operations, and a visit to Oatey’s world headquarters to meet with associates.
Video marketing is crucial for plumbing and HVAC contractors to stand out and build credibility. Using smartphones for easy video creation and sharing on platforms like YouTube helps contractors become trusted industry experts.
High 5 wrapped up 2024 with a $4,117 donation to Hope House, a Denver-based nonprofit that works with young moms. Other local charities they supported include Step Denver, We Don't Waste, Judi's House, Beyond Home and CASA.
Homeowners in plumbing emergencies prefer hassle-free service. Companies excelling in seamless booking and reliability use technology and CRM systems to automate tasks and enhance customer service.
As 2024 ends, the home services industry is seeing rising lead costs and more complex customer journeys. In 2025, businesses should focus on generating quality leads, leveraging data and AI for optimization, and mapping customer journeys to enhance profitability.
In Europe, businesses emphasize their external impact over internal corporate culture, as seen in the EU's Corporate Sustainability Reporting Directive (CSRD). This highlights the growing importance of cultural resilience, blending community and sustainability with traditional values. Companies should therefore balance internal practices with their external footprint.
We tackled issues at a 1953 apartment complex with a failing steam system, repairing pumps and leaks. This year, we discovered significant deterioration in the 6-inch steel steam main while preparing for its replacement, highlighting the poor condition of the aging infrastructure.
Keefer Rader of Outlaw Mechanical integrated hydronic heat pumps into a solar-powered home, using a dual-fuel system with U.S. Boiler Co.'s products to manage temperature needs and isolating oxygenated radiant loops with a heat exchanger, completing the retrofit in five days.
In January 1979, a plumber dealt with severe winter emergencies, including a radiator explosion and frozen pipes. Reflecting on past experiences like a romantic evening turned dangerous by extreme cold, he faced unpredictable challenges in his trade.
Discover the essential signs that indicate when a repipe is necessary for your plumbing system. This article highlights key indicators of widespread issues, important dos and don'ts for the repiping process, and an overview of the installation phases.