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The Blue Collar Coach | Kenny Chapman

The importance of processes in the home services trades

Processes can provide the structure and consistency needed for growth and success.
Kenny Chapman
Kenny Chapman
September 10, 2024

Processes are the third component of our success strategy — organizational charts, scorecards, and processes. Two months ago, I began a three-part series to focus on each of them. This month, we are going to bring that strategy full circle by discussing processes.



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Boiler Room
Heating Perceptions | Scott Secor

A grossly oversized boiler system

Always follow the heat loss calculation.
Scott Secor
Scott Secor
September 9, 2024

Last fall, we assessed a boiler replacement project for a town hall. Three out of four existing rare condensing cast iron boilers were inoperable within two years, and seven out of eight boilers failed within 10 years. During our visit, we meticulously examined various aspects to identify any potential issues.


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Domestic water heat pump
Hydronics Workshop | John Siegenthaler

Switching heat pumps between domestic water heating and cooling

Switching space heating to cooling, and vice versa.
John Siegenthaler, P.E.
John Siegenthaler, P.E.
September 5, 2024

Air-to-water heat pumps and water-to-water geothermal heat pumps provide warm water for space heating, domestic water heating, and chilled water for cooling. Switching a hydronic heat pump system from space heating to cooling and vice versa seasonally is relatively simple. The system operating mode is changed at the thermostat or a dedicated system mode switch with heat, off, and cool settings.



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