Kenny Chapman

Have you ever taken the time to think about the relationship between being an expert in your customers' homes and how that affects their buying experiences?

Make sure your customers understand exactly what you do for them

Kenny Chapman

November 25, 2014

Make sure your customers understand exactly what you do for them.

The importance of a sales process for your service business

We all crave process when it comes to dealing with professionals.

Kenny Chapman

November 1, 2014

Experience more consistent results and better long-term customer relationships.

6 tips to recover lost sales

Lack of a good customer follow-up system could be costing you money

Kenny Chapman

October 27, 2014

The lack of a good follow-up system could be costing you thousands of dollars a year.

Three tips to help your team become top performers

Three tips to help improve yourself and your team members.

Kenny Chapman

August 15, 2014

Many calls we receive are from customers who are already in a distressed emotional state.

Avoid these Top 5 training mistakes to become a more effective trainer

Top 5 training mistakes.

Kenny Chapman

July 29, 2014

Effective training helps individuals see how to utilize their strengths.

Articles by Kenny Chapman

How to Increase online reviews

Invest time in training and building relationships for your contracting business

A limiting belief in time can keep you from your full potential

Four areas of service business focus for 2015

Maintaining high-quality standards for your technicians

Make sure your customers understand exactly what you do for them

The importance of a sales process for your service business

6 tips to recover lost sales

Three tips to help your team become top performers

Avoid these Top 5 training mistakes to become a more effective trainer

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.