Articles by Matt Michel

The coronavirus has captured most of the discussion in the trade press since the lockdowns began. It should have — it’s been the overriding event. 

There are a lot of reasons for pessimism in 2020. The country is divided. 

Video calls are not new. The Service Nation Alliance has been conducting weekly contractor Advisory Board meetings this way for a decade. 

The greatest challenge of the coronavirus is not the virus itself. 

The Association of Certified Fraud Examiners (ACFE) reported that 5% of all business revenue is lost to fraud, which is a huge number. 

Few contractors are successful with plumbing service agreements, but they should be.

It is no surprise that most plumbing companies are small. What is surprising is the number of plumbing company owners who are content to stay small. I

As long as you have a license, starting a plumbing company is easy. Succeeding, on the other hand, is not. 

It is harder than ever to recruit plumbers, which is why you need to pay extra attention to your recruiting brochure. You do have a recruiting brochure, right? No? Well, here is why you need one and the eight things to include.

There appears to be two kinds of people in this world. There are the whiners who believe the world owes them and the winners who believe they owe it to themselves to give the world their best.  Which are you?