Matt Michel

Service World Expo: 7 reasons why you must attend

It’s Oct. 26-27 in Las Vegas.

October 28, 2016

Plumbing & Mechanical; Reeves Journal; The Air Conditioning, Heating, Refrigeration News; and Service Roundtable have teamed up to launch the industry’s first major new trade show and conference.

Financing, marketing, networking

Most contractors are familiar with revolving plans.

Matt Michel

September 28, 2016

Three things successful hydronics contractors must learn.

8 steps to a daily training program

PM’s website is filled with columns that could be turned into training classes.

Matt Michel

August 30, 2016

Often the difference between a modestly successful and a very successful plumbing company is the amount of training.

7 business-building ideas

The Plumbing Marketing Toolbox is a free app available for plumbers on either an Android or Apple device.

Matt Michel

June 24, 2016

Market your company with gift certificates, coloring books and airline miles.

10 rules for truck wraps

The greatest advertising tool available to any plumbing company is the company’s fleet of vehicles.

Matt Michel

May 26, 2016

The greatest advertising tool available to any plumbing company is the company’s fleet of vehicles. With vehicle wrapping technology, a wealth of possibilities is available to any company. Here are 10 rules to get the most from your wraps.

Service Nation CEO Matt Michel debuts column

Matt Michel

April 29, 2016

We’re excited to share his insights with PM’s readers.

8 tips to boost plumber sales

Consider holding additional training meetings.

Matt Michel

April 29, 2016

It’s important to return to service fundamentals.

Matt Michel Releases 2nd Edition Of Marketing Manual

Matt Michel

May 1, 2005

Award winning writer and speaker Matt Michel of the Service Roundtable has released a second edition of his book “Never Lose A Customer: Ten Steps to Creating an Outstanding Customer Retention Program.”

WEB EXCLUSIVE!
Frank Blau: The Servant Leader

Matt Michel

February 9, 2005

A Servant Leader leads by example, not command, and is compelled to help others.

Michel Named CEO Of New Contractor Group

Matt Michel

September 16, 2002

The Service Roundtable delivers a variety of marketing, administrative and other business tools over the Internet at a cost affordable to the small companies that dominate the PHC industry.